In the 1980s, the use of computers grew more widespread, more flexible and less costly. Organizations began to adopt computerized information systems, and the demand for software development grew significantly. Many processes for software development were in their infancy, with few standard or best practice approaches defined. Maturity and capability what is it? Maturity and capability. Process maturity means that whatever an organisation is doing, it is done in a well-documented way, and everyone knows what is expected of them and performs accordingly. Using mature processes performance is not dependent on heroes, and decisions are made on proper situation analysis. It capability maturity framework (it-cmf) organizations, both public and private, are constantly challenged to innovate and generate real value. Cios are uniquely well-positioned to meet these challenges and to adopt the role of business transformation partner, helping their organizations to grow and prosper with innovative, it-enabled products, services, and processes. Capability maturity model integration (cmmi) is a process level improvement training and appraisal program. Administered by the cmmi institute, a subsidiary of isaca, it was developed at carnegie mellon university (cmu). One can analyze the capabilities within the context of an initiative or a transformation program. For example, overall a capability such as customer relationship management may work well in a b2b (business to business) context but in the consumer division (b2c), the same capability may not be mature. Capability maturity model (cmm) broadly refers to a process improvement approach that is based on a process model. Cmm also refers specifically to the first such model, developed by the software engineering institute (sei) in the mid-1980s, as well as the family of process models that followed. A process model is a structured collection of practices that describe the characteristics of.